Monthly Archives: May 2018
 
In this 8020Info Water Cooler we’ve pulled together a variety of insights to help you improve your emotional intelligence, customer service practices, reference checking, and undercurrents that lead to strategic drift. Enjoy!
The 10 Commandments Of Emotional Intelligence
Six Customer Service Practices To Reconsider
The Beginner’s Bubble
Avoid Reminder Emails To Job Candidates
Questions for Reference Checks
Drifting Off Strategy
 
In this issue of the 8020Info Water Cooler we highlight differences between strategy work and other key activities. You’ll also find notes on marketing to lazy learners and “whales”, and how to boost your productivity. Enjoy!
Your Strategic Plans Probably Aren’t Strategy (Or Plans)
Management Of Whales
Video, Lazy Learners, And Your Organization
Becoming A Super Connector
Boost Your Productivity
Fluid Governance Focus
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