8020Info Profile:  Bios

   Photo by Rob Whelan 

Robert A. Wood
CEO/President, 8020Info Inc.

With more than 25 years of experience in communications and strategic planning, research, marketing, and media management, Rob’s career began after his formal education at Queen’s University in Kingston, Ontario (Commerce ’76), where he concentrated on applied mathematics/statistics, research, and marketing.

He followed that with two years working as Executive Assistant to the Minister of Community and Social Services and then two years as an award-winning newspaper editor.

His career background includes his role as Managing Partner of Wood & Wood Communications, a marketing strategy, research and communications consulting firm, which was later purchased (in 1999) by Enterprise Canada Research. This company undertook dozens of studies for clients as varied as radio stations, newspapers, hospitals, political parties, community colleges and municipalities.

In 1987, Rob’s career took him to the Frontenac County Board of Education, as Manager of Administrative Services and Communications. Here he oversaw office administration, marketing and communications for the Board office, and managed the service unit that supported the Board of Trustees.

During the 1990s, prior to launching 8020Info Inc., Rob served first as Program Director/ Director of Research and then as General Manager for the CHUM Radio Group where he managed four radio stations in eastern Ontario — two in Kingston and two in Brockville.

A former part-time instructor specializing in marketing and public relations at the St. Lawrence College School of Business, Rob has been a frequent speaker at conferences and workshops, including presentations in Halifax, Gander, Summerside, Waterloo, London, Sudbury, Kingston, Brockville, Belleville, Toronto, Winnipeg and Edmonton.

In his current practice, he has been actively involved as a consultant on a variety of strategic planning, public consultation and marketing communications projects. (See http://www.8020info.com/about-8020info/)

He is also busy as a facilitator – in a typical year he would lead more than 100 focus group or planning sessions, public meetings and workshops.

8020Info received the Small Business of the Year Award in 2002, and Rob was also nominated for Business Person of the Year. In 2016 he was inducted into Kingston’s Business Hall of Fame for his mentorship and community leadership.

As a community leader, he currently serves on the board of the Community Foundation for Kingston & Area, the Queen’s Family Health Team Advisory Board, and volunteers with Compassionate Kingston and the residential hospice fundraising cabinet.

He has been active for more than two decades on community boards and task forces such as the Downtown Kingston! Marketing Strategy Committee, Kingston Technology Council, Kingston Technology Exchange Centre, the Grand Theatre Advisory Board, Kingston Cultural Initiative (serving as founding chair for three years), Kingston Symphony,  the Queen’s Journal Board, the Whig-Standard Community Editorial Board and the Community Committee to Honour Great Kingstonians.

In his spare time he studies Mandarin.



Matthew J. Wood
Associate Consultant, 8020Info Inc.

When he joined the team in January 2017, Matt brought new insight and keen analytic abilities to 8020Info from his time working as an engineer in Cleveland. He developed strong problem-solving and teamwork skills during his time at Queen’s University, where he worked as an engineering project manager and graduated from Mechanical Engineering as a Dean’s scholar.

Since starting at 8020Info, he has worked closely with CEO Rob Wood in research, facilitation and project management roles for the development of several strategic plans, including the plans for: Brockville General Hospital Foundation, Kingston Family Health Team, Modern Fuel Artist-Run Centre, Queen’s Regional Education in the School of Medicine, and the Kingston Workforce Development and In-migration Strategy. Most recently, Matt has been involved with several strategic planning projects for the developmental services sector.

Matt takes pride in innovation and community development, and was actively involved in the initial implementation of the new Workforce Development Strategy as well as chairing the Kingston Mayor’s Youth Council. He has also volunteered for almost a decade with Habitat for Humanity and Red Cross, as well as spending summers coaching tennis and baseball.

Harvey Schachter

Harvey Schachter
Consultant & Facilitator, 8020Info Inc.

Harvey is a consultant, editor and writer, specializing in management and business issues. He writes the weekly Monday Morning Manager and Balance columns for The Globe and Mail and biweekly Management Books column, and contributes to various publications, including Kingston Life and Canadian Government Executive.  He also has worked on a variety of projects for various levels of government.

Harvey has spent the bulk of his career in the mass media, giving him a unique understanding of how ideas and images are assimilated by a community, and has blended that with practical management and marketing experience.

After obtaining his B. Comm., Harvey edited the McGill News, taking it into the top ten rankings for North American alumni magazines, and then spent four years at the Toronto Star, as an education and feature writer. Harvey worked at The Kingston Whig-Standard for 16 years and held a variety of senior positions, including Planning and Promotions Manager, and Editor, winning an Owl award for his marketing work and two National Newspaper Awards for his writing.


Kathryn A. Wood
Director and Consultant, 8020Info Inc.

Kathy Wood (Rob’s sister) has more than 25 years experience advising and providing project implementation support to businesses, institutions and not-for-profit organizations. She holds two degrees from Queen’s University (a B.A Hons. in Economics – 1977 and a B.Sc. Hons. in Environmental Science – 1996). As well as serving now as President/CEO of Natural Capital Resources Inc., her own environmental services consulting firm, Kathy is a Director of 8020Info.

In total, Kathy has directed more than 100 research projects of all types (telephone surveys, focus groups, intercept studies, one-on-one interviews, literature reviews, and secondary data analyses). She has analyzed primary quantitative research on the public impact of challenges with municipal water quality, managed multiple quantitative and qualitative research projects related to client satisfaction with health care and education services, conducted research for the Niagara Region Transportation Master Plan, and facilitated multiple focus groups for children’s services in the Kingston, Frontenac, Lennox and Addington area. She has also developed communications plans and implemented programs in children’s mental health, home care (Toronto), children’s aid, and innovation projects.

Kathy was also responsible for multiple public opinion research projects for the Ontario Ministry of Energy at the time of market deregulation.  Projects involving economic modelling and impact analysis include analysis of the impact of higher education (on behalf of the Council of Ontario Universities), economic impact studies in the tourism, entertainment, and energy technology sectors, and a capital needs study for the Ontario Hospital Association. Currently, Kathy is engaged with the Monieson Centre at Queen’s University to develop the research methodology for evaluating the success of the rollout of the Eastern Ontario Regional (Broadband) Network.


Other 8020Info Resources:

Depending on project requirements, we are able to propose or recommend services of experienced writers and associates for various creative assignments.  We can also draw on the specialized expertise of members of our advisory board.



August 11th, 2018 by


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