8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-19_No-11_Aug_05-2019
In this 8020Info Water Cooler we focus on marketing to the primal brain, recruiting mistakes that leave you with second-best candidates, discovery questions to ask other leaders, and an approach to help teams that are stuck by creating psychological safety and focusing on workability. Enjoy!
Marketing To The Primal Brain
The Most Expensive Mistake In Recruiting
Leaders And Followers, Differences And Similarities
Think Before You Respond
Questions To Ask Other Leaders
Putting Humpty Dumpty Together Again
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Vol-19_No-10_July_15-2019
In this 8020Info Water Cooler we focus on making customer interactions easy, using experiments to introduce change, tips on delegation, standing behind staff, and why highly efficient leaders fail. Enjoy!
Make It Easy To Deal With You
The Passion Pit For Social Agencies
Why Highly Efficient Leaders Fail
Stand With People When They Mess Up
The List: Five Delegation Tips
Approach Change With An Experimental Mindset
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Vol-19_No-09_June_24-2019
In this 8020Info Water Cooler we cover chartering your teams, respecting client time, choosing best vs. safe decisions, reflecting on what might go wrong, how to deal with multi-party negotiations, and dark forests of the internet. Enjoy!
Devising A Team Charter
Managing Client Expectations On Time
The Best Versus The Safest Decision
Take Time To Ask: What Might Go Wrong?
The Model: Building Sufficient Consensus
Dark Forests of the Internet
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Vol-19_No-08_June_3-2019
In this 8020Info Water Cooler we explore questions to guide onboarding for new employees, probe reasons for procrastination, look at how stresses drive consumers to buy, and share warnings about collective decision-making. Enjoy!
Five Questions for Onboarding
Why People Buy
Stop Collective Decision-Making
Salespeople Don’t Need To Be Liked
The List: Making Leadership Training Stick
Procrastination Diagnostics
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Vol-19_No-07_May_13-2019
In this 8020Info Water Cooler we look at the challenge of managing the pace of change at your organization, ways to map customer experience and service blueprints, improving how you post jobs, the value of being direct, and a model for strategic action — the OODA Loop. Enjoy!
The Pace of Change
Hold Back on Advice and Ask Questions
Subtlety Can Be Overrated
Why You Lack Job Applicants
The Model: OODA Loops
Mapping Client Experiences
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Vol-19_No-06_April_22-2019
In this 8020Info Water Cooler we discuss how to fix common onboarding mistakes, the benefits of adding walking meetings into your day, what your business card should look like, and we walk through three steps for change. Enjoy!
Improving Your Onboarding
Yes, You Need A (Top-Flight) Business Card
“Wise” Sayings To Stop Saying
Insert A Walking Meeting In Your Day
The List: Novels With Ethical Lessons
3 Steps For Change
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Tagged Adages, Business Card, change, ethics, meetings, onboarding
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Vol-19_No-05_April_01-2019
In this 8020Info Water Cooler we offer two approaches to strategic planning as well as tips from a top stupidity expert, how to deal with liars, and the impact of personality on employee engagement. Enjoy!
The Five Ws Of Strategic Planning
Personality And Employment Engagement
How To Reject A Strong Job Candidate
Provide Opportunities For Integrity
The List: Tips From A Top Stupidity Researcher
Presenting Strategic Choices
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Vol-19_No-04_Mar_11-2019
In this 8020Info Water Cooler we discuss flywheels and how to build these drivers of organizational momentum, questions to identify strategic thinkers, injecting artistic approaches into your work, and triggers for rethinking your organizational structure. Enjoy!
The Jim Collins Flywheel
Screening Job Candidates For Strategic Thinking
Find Your Artistry
Signs Of Machiavellian Personality Disorder
The Model: Building Your Flywheel
Triggers For New Organizational Structure
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Vol-19_No-03_Feb_18-2019
In this 8020Info Water Cooler we focus on insight-producing questions — questions to explore complex issues, balance personal interactions, dissect decisions and outcomes, hire more effectively, and chill out heated conversations. Enjoy!
The Good, The Bad, And The Decision
A Big Question To Ask Regularly
Questions For Small Business Hiring
Dissecting The Heated Conversation
Six Types of Socratic Questions
It’s All In The Timing
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