8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
vol-18_no-17_Dec_03-2018
In this 8020Info Water Cooler we discuss dealing with four types of difficult behaviour, customer decision fatigue, ways to improve your hiring, and a new feature called “The List” — in this issue, it’s a short list of how perfectionists get in their own way. Season’s greetings to all our clients, friends and readers of The 8020Info Water Cooler. Enjoy!
Dealing With Difficult People
Overcoming Your Customer’s Decision Fatigue
How To Improve Your Hiring
Making Flexibility Work
How Perfectionists Get In Their Own Way
Our 2018 Year-End Shout Out
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vol-18_no-16_nov_12-2018
This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.
Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.
Thank you for your continuing interest in our newsletter. Enjoy!
Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback
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Tagged change, communications, culture, decisions, leadership, marketing, productivity
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vol-18_no-15_oct_22-2018
In this edition of The 8020Info Water Cooler we discuss how doubt affects decision making, the benefits of being a “caring coach” for customers, the downside of to-do lists, and ways to keep learning at work. Plus, we invite your input for our special 300th anniversary issue of The 8020Info Water Cooler. Enjoy!
Doubt And Decision-Making
Become The Caring Coach
Why To-Do Lists Cause Distress
Try The Five-Hour Rule
Overcoming Barriers To Learning
Input For Our Next Issue
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vol-18_no-14_Oct_01-2018
In this edition of The 8020Info Water Cooler we discuss options for growth, how to win back trust, negotiation tips, stalled projects, focus for meetings and quick-to-read sources for leadership ideas. Enjoy!
The 10 Paths To Growth
Winning Back Trust With A Colleague
A Solution For Stalled Projects
Two Tips To Improve Your Negotiations
Daily Sources for Leadership Ideas
Find Focus For Your Meetings
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Tagged Growth, leadership, meetings, negotiations, reading, trust
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vol-18_no-13_Sep_10-2018
In this edition of the 8020Info Water Cooler we share ways to strengthen your decision making, save your organization money, discuss why social media background checks may come with risks, and how to alleviate hidden resistance to organizational transformation. Enjoy!
Eight Ways To Save
Why Social Media Background Checks Are Dumb
Some Tips On Decision-Making
Some Hot Sriracha Lessons
Mindsets Underpin Transformation
Communication Arch-Enemies
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vol-18_no-12_Aug_20-2018
In this 8020Info Water Cooler we offer suggestions on how to be a responsible idea generator, the importance and use of visuals in marketing, how to approach recruiting new board members, and we explore the emotional and trust factors related to smart devices. Enjoy!
Beyond Words In Marketing
How To Be A Responsible Idea Guy
How To Support A Decision You Don’t Agree With
Handling The Alliance Builder From Hell
Picking Board Members
Using Smart Assistants
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Tagged Board Recruitment, hr, Ideas, marketing, Smart Assistants, Visuals
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vol-18_no-11_July_30-2018
In this 8020Info Water Cooler we share tips on strategy development along with ways to prevent collaborative burnout, maximize your networking efforts, stay connected to promising job applicants, and define your identity through narrative. Enjoy!
Let Your Strategy Grow Like Weeds
Preventing Collaborative Burnout
The Value Of A Buyer’s Map
Maximizing Your Networking
Retaining Good Candidates
The Story-Identity Equation
Tagged Burnout, hiring, hr, identity, narrative, networking, strategy
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vol-18_no-10_July_9-2018
In this 8020Info Water Cooler we discuss ways to avoid a summer slump, how to network in a positive way, investing in ethical sensibility, how to respond to an abundance of meetings and emails, and we highlight some content tips to keep in mind when posting on social media. Enjoy!
Avoiding A Summer Slump
Invest In Ethical Sensibility
Take The Email Oath
Networking The Positive Way
Meeting and Email Trauma
Don’t Spam Your Base
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Tagged email, ethics, networking, productivity, social media
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vol-18_no-9_June_18-2018
In this 8020Info Water Cooler we’ve flagged five mindsets you should avoid, ways to become an employer of choice, how best your organization could use data, and a new adaptation of the four P’s of marketing. Enjoy!
Five Mindsets to Avoid
Forget the 4 P’s; Try The Four M’s
The Myth Of Never Give Up
Without Emotional Intelligence, Mindfulness Doesn’t Work
How Do I Get Started With Data?
Employers Of Choice
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vol-18_no-8_May_28-2018
In this 8020Info Water Cooler we’ve pulled together a variety of insights to help you improve your emotional intelligence, customer service practices, reference checking, and undercurrents that lead to strategic drift. Enjoy!
The 10 Commandments Of Emotional Intelligence
Six Customer Service Practices To Reconsider
The Beginner’s Bubble
Avoid Reminder Emails To Job Candidates
Questions for Reference Checks
Drifting Off Strategy
