8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-21_No-11_Aug_9-2021
In this 8020Info Water Cooler we look at the counterintuitive role of solitude in leadership, the top dozen satisfactions people seek in their workplaces, five essential points to consider if you’re rebranding, and tips on managing procrastinators. Enjoy!
Solitude and Leadership
Tips for Managing Procrastinators
Sharpening Your Website Message
Test Your Meetings
The List: 12 Elements of Great Managing
Five Steps to Consider When Rebranding
Books: Think Again | The Power of Pressure
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Tagged leadership, managing, meetings, multitasking, procrastinators, reading, rebranding, solitude, website, workplace satisfaction
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Vol-21_No-10_July_19-2021
In this 8020Info Water Cooler we look at planning the return to workplaces, advice for team effectiveness, improving trust, better meetings and setting the stage for creativity. Enjoy!
Resist Old Routines in Return to Office
Team Effectiveness: From Pandemic to Promise
Two Ways to Look At Trust
Hints to Improve Your Meetings
The Model: How to be Creative on Demand
Great Teamwork Needs Strong Fundamentals
Reading: The Imagination Machine | The Art of Thinking Clearly
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Tagged creativity, meetings, return-to-work, team effectiveness, Teamwork, trust
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Vol-21_No-9_June_28-2021
In this 8020Info Water Cooler we look at setting priorities for non-profits, managing up, the big fat hippo in advertising, the myth of using body language to assess credibility, five habits for human connection and seven key ingredients for building trust.
Setting Priorities for Non-profits
The Big Fat Hippo in Advertising
Teach Your Employees How to Manage Up
The Myth of Body Language as a Credibility Assessor
The Five Habits of Human Connection
Brené Brown’s BRAVING Elements of Trust
Reading: Digital Body Language | Focus (Playing to Win or Not to Lose)
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Tagged advertising, body language, connection, conversation, focus, managing, motivation, priority-setting, trust
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Vol-21_No-8_June_07-2021
In this 8020Info Water Cooler we look at hybrid approaches to remote and on-site work, changing change management, a model for looking at pain points in customer experiences, focusing on SEO, and the dangers of “drift” in decision-making. Enjoy!
Four Buckets for Hybrid Return to Work
Why Change Management Has to Change
The Best Know the Best
Search Engines Can Power Your Brand
Three Levels of Customer Experience
Are You Drifting?
Reading: Information Graphics | The Heart of Business
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Tagged change management, customer experience, decision-making, drift, hybrid model, recruitment, return-to-work, SEO
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Vol-21_No-7_May_17-2021
In this 8020Info Water Cooler we explore categories for performance evaluation, metrics for remote work, tips on improving diversity practices, structuring FAQ pages and countering the pandemic mood of languishing. Enjoy!
Measuring Remote Work Performance
The Blah you’re Feeling is Languishing
Tips to Better Structure Your FAQ Page
Two Simple Changes to Improve Diversity
Categories for Employee Evaluation
Poker Tips for Playing Your Pandemic Hand
Reading: The Great Mental Models | Better, Simpler Strategy
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Tagged decision-making, diversity, evaluation, FAQ, flow, languishing, mental models, pandemic, performance, web design
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Vol-21_No-6_Apr_26-2021
In this 8020Info Water Cooler we consider the value of recognizing service to the public, advertising that charges like a rhinoceros, tips for starting up, avoiding a tug-of-war during change, and improving through less, not more. Enjoy!
The Power of Recognizing Service to Others
Tips for Rhinoceros Marketers
Get a Grip on your Tongue
Avoid “Tug-of-War” Change Management
Key Principles for Starting Up
Try Subtracting, Not Adding
Reading: Evolution of Everything | World Without Email
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Tagged change management, communications, design, email, employee recognition, evolution, leadership, marketing, start-up
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Vol-21_No-4_Mar_15-2021
In this 8020Info Water Cooler we focus on persuading those who seem unpersuadable, gaining clarity, website focal points, brainstorming, insights on creativity and negotiating arguments. Enjoy!
Persuading the Unpersuadable
Gaining Clarity in the Pandemic
The Five Focal Points of Websites
Does criticism help or hinder brainstorming?
Lessons in Creativity from Da Vinci
Negotiating from a “One-Up” Position
Reading: Beyond Burnout & Rules of Contagion
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Tagged brainstorming, conflict, creativity, gaining clarity, negotiation, persuasion, website
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Vol-21_No-3_Feb_22-2021
In this 8020Info Water Cooler we share insights for assessing and dealing with burnout, conflict, remote teams, the discomfort of bold plans for change, and anticipating customer needs. Enjoy!
Burnout and the Pandemic
How to Build Culture on a Remote Team
Great Businesses Anticipate
How to Handle Arguments
Questions to Self-Assess Burnout
Aim for confidence in your plans, not comfort
Reading: Conflicted and Never Split the Difference
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Tagged Burnout, change, negotiations, pandemic, planning, Remote teams
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