8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-19_No-17_Dec_09-2019
In this 8020Info Water Cooler we focus on planning around actions rather than options, developing slogans based on sound, leadership decency, facing fears, and mapping your customers’ experiences. Enjoy!
Three Key Components Of Reductive Planning
Sounds Before Words
Leaders Must Be Decent, Not Just Intelligent
The Face-Everything Technique
Key Elements of a Customer Journey Map
Our 2019 Year-End Shout-Out
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Vol-19_No-16_Nov_18-2019
In this 8020Info Water Cooler we focus on rules for making better decisions, delivering bad news, interviewing more effectively, reframing your approach to marketing, and ten ways to spot exceptional employees. Enjoy!
Three Rules for Better Decision-making
Avoid These Mistakes When Conveying Bad News
Improve Your Interviewing With These Questions
Assume Your Employees Are Afraid Of You
The List: Skills of Exceptional Employees
Seth Godin on Marketing
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Vol-19_No-15_Oct_28-2019
In this 8020Info Water Cooler we focus on the impact of competition on creativity, meeting tips for team leaders, marketing from a fox perspective, a website review checklist, and questions to guide you to a vision for your organization. . Enjoy!
Tips For Better Meetings
Marketing With A Fox Perspective
Signs Of A Bad Leader
Tension Between Competition And Creativity
Nine Things To Remove From Your Website
Questions to Find Vision
Vol-19_No-14_Oct_07-2019
In this 8020Info Water Cooler we share tips on a better way to manage incoming email, recruiting that emphasizes meaningful work, 14 Amazon growth principles, using psychology around deadlines, and building your team’s grit to push through uncertainty and risk. Enjoy!
Try The Stack Method For Managing Email
Recruiting: Meaningful Work vs. Lower Pay
Beware Of Success Disease
Psychology-Based Tips To Meet Deadlines
The List: Amazon’s 14 Growth Principles
Build Grit To Push Through Risk, Uncertainty and Fear
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Vol-19_No-13_Sept_16-2019
In this 8020Info Water Cooler we focus on getting your week off to a productive start, delegating to overloaded subordinates, digital design for seniors, thinking more, doing less, and campaigning to succeed with change initiatives. Enjoy!
Making Mondays More Productive
Addressing Subordinate Overload
Do Less, Think More
Try Shadowing With Job Candidates
Designing Digital for Seniors
Plan For Resistance To Change
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Vol-19_No-11_Aug_05-2019
In this 8020Info Water Cooler we focus on marketing to the primal brain, recruiting mistakes that leave you with second-best candidates, discovery questions to ask other leaders, and an approach to help teams that are stuck by creating psychological safety and focusing on workability. Enjoy!
Marketing To The Primal Brain
The Most Expensive Mistake In Recruiting
Leaders And Followers, Differences And Similarities
Think Before You Respond
Questions To Ask Other Leaders
Putting Humpty Dumpty Together Again
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Vol-19_No-10_July_15-2019
In this 8020Info Water Cooler we focus on making customer interactions easy, using experiments to introduce change, tips on delegation, standing behind staff, and why highly efficient leaders fail. Enjoy!
Make It Easy To Deal With You
The Passion Pit For Social Agencies
Why Highly Efficient Leaders Fail
Stand With People When They Mess Up
The List: Five Delegation Tips
Approach Change With An Experimental Mindset
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Vol-19_No-09_June_24-2019
In this 8020Info Water Cooler we cover chartering your teams, respecting client time, choosing best vs. safe decisions, reflecting on what might go wrong, how to deal with multi-party negotiations, and dark forests of the internet. Enjoy!
Devising A Team Charter
Managing Client Expectations On Time
The Best Versus The Safest Decision
Take Time To Ask: What Might Go Wrong?
The Model: Building Sufficient Consensus
Dark Forests of the Internet
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Vol-19_No-08_June_3-2019
In this 8020Info Water Cooler we explore questions to guide onboarding for new employees, probe reasons for procrastination, look at how stresses drive consumers to buy, and share warnings about collective decision-making. Enjoy!
Five Questions for Onboarding
Why People Buy
Stop Collective Decision-Making
Salespeople Don’t Need To Be Liked
The List: Making Leadership Training Stick
Procrastination Diagnostics
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