8020Info specializes in strategic planning, public consultation/ research, & marketing communications.

See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.

The 8020Info Water Cooler

Our newsletter is created to keep you abreast of some of the latest news and information of interest to small businesses, non-profits and public sector organizations. Water coolers are often the place where the best ideas are shared and we hope this newsletter — which we publish every three weeks — can serve a similar function in our own communities.

vol-18_no-17_Dec_03-2018 December 2nd, 2018

In this 8020Info Water Cooler we discuss dealing with four types of difficult behaviour, customer decision fatigue, ways to improve your hiring, and a new feature called “The List” — in this issue, it’s a short list of how perfectionists get in their own way. Season’s greetings to all our clients, friends and readers of The 8020Info Water Cooler. Enjoy!

Dealing With Difficult People
Overcoming Your Customer’s Decision Fatigue
How To Improve Your Hiring
Making Flexibility Work
How Perfectionists Get In Their Own Way
Our 2018 Year-End Shout Out

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vol-18_no-16_nov_12-2018 November 11th, 2018

This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.

Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.

Thank you for your continuing interest in our newsletter. Enjoy!

Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback

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vol-18_no-15_oct_22-2018 October 21st, 2018

In this edition of The 8020Info Water Cooler we discuss how doubt affects decision making, the benefits of being a “caring coach” for customers, the downside of to-do lists, and ways to keep learning at work. Plus, we invite your input for our special 300th anniversary issue of The 8020Info Water Cooler. Enjoy!

Doubt And Decision-Making
Become The Caring Coach
Why To-Do Lists Cause Distress
Try The Five-Hour Rule
Overcoming Barriers To Learning
Input For Our Next Issue

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vol-18_no-14_Oct_01-2018 September 30th, 2018

In this edition of The 8020Info Water Cooler we discuss options for growth, how to win back trust, negotiation tips, stalled projects, focus for meetings and quick-to-read sources for leadership ideas. Enjoy!

The 10 Paths To Growth
Winning Back Trust With A Colleague
A Solution For Stalled Projects
Two Tips To Improve Your Negotiations
Daily Sources for Leadership Ideas
Find Focus For Your Meetings

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