In this 8020Info Water Cooler we focus on insight-producing questions — questions to explore complex issues, balance personal interactions, dissect decisions and outcomes, hire more effectively, and chill out heated conversations. Enjoy!
The Good, The Bad, And The Decision
A Big Question To Ask Regularly
Questions For Small Business Hiring
Dissecting The Heated Conversation
Six Types of Socratic Questions
It’s All In The Timing
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8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
The 8020Info Water Cooler
Our newsletter is created to keep you abreast of some of the latest news and information of interest to small businesses, non-profits and public sector organizations. Water coolers are often the place where the best ideas are shared and we hope this newsletter — which we publish every three weeks — can serve a similar function in our own communities.
Vol-19_No-03_Feb_18-2019
February 18th, 2019
Vol-19_No-02_Jan_28-2019
January 27th, 2019
In this 8020Info Water Cooler we look at how long it takes to develop strategy, questions to help teams succeed, the risk of cyber threats, and two novel brainstorming techniques. Enjoy!
You Don’t Crank Out Strategy
The Eight Team Roles
Beware Of Cyberattacks Even If You’re Small
Two Unusual Brainstorming Techniques
The List: Questions For A New Team
Don’t Give Up Too Early
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Vol-19_No-01_Jan_07-2019
January 6th, 2019
In this 8020Info Water Cooler we share tips on planning for the new year, voice-activated technologies, four “Rules of Waiting”, and a model of work arrangements for the pool of talent past retirement age. Enjoy!
Planning For The New Year
There Is No Requirement To Plan
Developing An Ethical Plan For 2019
The Non-Waiting Game
Work Arrangements For Older Employees
Voice-Activated Devices
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vol-18_no-17_Dec_03-2018
December 2nd, 2018
In this 8020Info Water Cooler we discuss dealing with four types of difficult behaviour, customer decision fatigue, ways to improve your hiring, and a new feature called “The List” — in this issue, it’s a short list of how perfectionists get in their own way. Season’s greetings to all our clients, friends and readers of The 8020Info Water Cooler. Enjoy!
Dealing With Difficult People
Overcoming Your Customer’s Decision Fatigue
How To Improve Your Hiring
Making Flexibility Work
How Perfectionists Get In Their Own Way
Our 2018 Year-End Shout Out
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vol-18_no-16_nov_12-2018
November 11th, 2018
This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.
Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.
Thank you for your continuing interest in our newsletter. Enjoy!
Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback
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