In this 8020Info Water Cooler we look at hybrid approaches to remote and on-site work, changing change management, a model for looking at pain points in customer experiences, focusing on SEO, and the dangers of “drift” in decision-making. Enjoy!
Four Buckets for Hybrid Return to Work
Why Change Management Has to Change
The Best Know the Best
Search Engines Can Power Your Brand
Three Levels of Customer Experience
Are You Drifting?
Reading: Information Graphics | The Heart of Business
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8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
The 8020Info Water Cooler
Our newsletter is created to keep you abreast of some of the latest news and information of interest to small businesses, non-profits and public sector organizations. Water coolers are often the place where the best ideas are shared and we hope this newsletter — which we publish every three weeks — can serve a similar function in our own communities.
Vol-21_No-8_June_07-2021
June 6th, 2021
Vol-21_No-7_May_17-2021
May 16th, 2021
In this 8020Info Water Cooler we explore categories for performance evaluation, metrics for remote work, tips on improving diversity practices, structuring FAQ pages and countering the pandemic mood of languishing. Enjoy!
Measuring Remote Work Performance
The Blah you’re Feeling is Languishing
Tips to Better Structure Your FAQ Page
Two Simple Changes to Improve Diversity
Categories for Employee Evaluation
Poker Tips for Playing Your Pandemic Hand
Reading: The Great Mental Models | Better, Simpler Strategy
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Vol-21_No-6_Apr_26-2021
April 25th, 2021
In this 8020Info Water Cooler we consider the value of recognizing service to the public, advertising that charges like a rhinoceros, tips for starting up, avoiding a tug-of-war during change, and improving through less, not more. Enjoy!
The Power of Recognizing Service to Others
Tips for Rhinoceros Marketers
Get a Grip on your Tongue
Avoid “Tug-of-War” Change Management
Key Principles for Starting Up
Try Subtracting, Not Adding
Reading: Evolution of Everything | World Without Email
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Vol-21_No-4_Mar_15-2021
March 13th, 2021
In this 8020Info Water Cooler we focus on persuading those who seem unpersuadable, gaining clarity, website focal points, brainstorming, insights on creativity and negotiating arguments. Enjoy!
Persuading the Unpersuadable
Gaining Clarity in the Pandemic
The Five Focal Points of Websites
Does criticism help or hinder brainstorming?
Lessons in Creativity from Da Vinci
Negotiating from a “One-Up” Position
Reading: Beyond Burnout & Rules of Contagion
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