8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-21_No-3_Feb_22-2021
In this 8020Info Water Cooler we share insights for assessing and dealing with burnout, conflict, remote teams, the discomfort of bold plans for change, and anticipating customer needs. Enjoy!
Burnout and the Pandemic
How to Build Culture on a Remote Team
Great Businesses Anticipate
How to Handle Arguments
Questions to Self-Assess Burnout
Aim for confidence in your plans, not comfort
Reading: Conflicted and Never Split the Difference
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Tagged Burnout, change, negotiations, pandemic, planning, Remote teams
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Vol-20_No-14_Oct_12-2020
In this 8020Info Water Cooler we cover myths and barriers to change, a creative “chaotic marketing” technique, the power of belonging, attention and focus, and eight archetypes of tension-suffused dilemmas. Enjoy!
Four Myths about Change Initiatives
Molokai Advertising (“chaotic marketing” technique)
The Power of Belonging
A Secret to Leading Work-From-Home Teams
The List: Eight Archetypes of Dilemmas
Focus as Strategy
What We’re Reading
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Vol-20_No-13_Sept_21-2020
In this 8020Info Water Cooler we focus on recovery from the hit on fundraising, selling in a difficult economy, leadership on equity issues, tips on dealing with big new problems, and how we tend to react to expectations (plus a bonus on what we’re reading). Enjoy!
Non-Profit Fundraising Guide for 2020
Sales in a Difficult Economy
Don’t Be Afraid to Be Bold on Equity
Three Conversations to Have with your Team
The Four Tendencies
Don’t Get Stuck on Change
What We’re Reading: Into the Uncharted
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Tagged change, Equity, Fundraising, Inc., sales, team, The Catalyst, The Four Tendencies, What We're Reading
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Vol-20_No-5_Apr_06-2020
In this 8020Info Water Cooler we focus on making decisions in turbulent times, using simple rules and triage approaches for fast action, facilitating online video conferences, and classifying opponents to change. Enjoy!
Rules for Making Decisions In These Times
Understanding Your Opponents To Change
How To Be At Peace With Your Work
Recognition AND Appreciation
Triage In Turbulent Times
Online Facilitation Tips
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Tagged change, decision rules, facilitation tips, recognition, simple rules, triage
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Vol-19_No-10_July_15-2019
In this 8020Info Water Cooler we focus on making customer interactions easy, using experiments to introduce change, tips on delegation, standing behind staff, and why highly efficient leaders fail. Enjoy!
Make It Easy To Deal With You
The Passion Pit For Social Agencies
Why Highly Efficient Leaders Fail
Stand With People When They Mess Up
The List: Five Delegation Tips
Approach Change With An Experimental Mindset
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Vol-19_No-06_April_22-2019
In this 8020Info Water Cooler we discuss how to fix common onboarding mistakes, the benefits of adding walking meetings into your day, what your business card should look like, and we walk through three steps for change. Enjoy!
Improving Your Onboarding
Yes, You Need A (Top-Flight) Business Card
“Wise” Sayings To Stop Saying
Insert A Walking Meeting In Your Day
The List: Novels With Ethical Lessons
3 Steps For Change
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Tagged Adages, Business Card, change, ethics, meetings, onboarding
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vol-18_no-16_nov_12-2018
This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.
Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.
Thank you for your continuing interest in our newsletter. Enjoy!
Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback
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Tagged change, communications, culture, decisions, leadership, marketing, productivity
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vol-17_no-1_Jan_2-2017
Our Changing Workforce
The Old World And New World Of Work
Dealing With 10X Change
Doctors, Lawyers And Professionals Won’t Be Spared
Don’t Underestimate Job Change
Welcome to Matthew Wood
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Tagged change, planning, workforce
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