8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-23_No-13_Sept-11-2023
In this 8020Info Water Cooler we look at helping others to achieve their potential, some enduring and recycled management tools, tips on delivering negative feedback, goofing off, principles of continual improvement (Kaizen), and crisis communications. Enjoy!
When an Employee Doesn’t Meet Potential
Management Tools: Recycled and Enduring
How Best to Deliver Negative Feedback
Make Room for Skylarking
The List: 10 Principles of Kaizen
Seven Assessments for Communications in a Conflict
Reading: The Manager’s Handbook
Reading: How to Change
Continue Reading
Tagged change, conflict, continual improvement, crisis communications, customer service, feedback, Kaizen, management, potential, skylarking, tools
Comments Off on Vol-23_No-13_Sept-11-2023
Vol-23_No-07_May-08-2023
In this 8020Info Water Cooler we look at ways to develop leaders, team communications, asking questions during change projects, funding frameworks, safety for workplace productivity and pitfalls for strategy implementation. Enjoy!
Leadership Development that Works
How Great Teams Communicate
Initiate Change through Questions
A Practical Step to Improve Workplace Safety
The List: 10 Funding Models
Barriers to Strategy Implementation
Reading: The Anxious Achiever
Reading: Mastery
Continue Reading
Tagged Anxious Achiever, change, communications, Development, funding models, leadership, Mastery, productivity, strategy implementation, teams, workplace safety
Comments Off on Vol-23_No-07_May-08-2023
Vol-23_No-04_Mar-06-2023
In this 8020Info Water Cooler we look at discovering fresh ideas for strategy-making, interviewing for values, getting to the point, trimming presentations, using storytelling to develop shared meaning in your organization, and 10 things to remember about people. Enjoy!
Discover Fresh Ideas for Your Strategy
Crafting an Interview Question on Values
Do Your Presentations Make Eyes Glaze Over?
The Importance of Sharing the Narrative
The List: 10 Things to Remember About People
Getting Straight to the Point
Reading: Intentional Leadership
Reading: Magic Words
Continue Reading
Tagged Berger, change, communications, discovering ideas, interview questions, language, leadership, managing people, presentations, storytelling, strategy, testimonials, values
Comments Off on Vol-23_No-04_Mar-06-2023
Vol-22_No-07_May_09-2022
In this 8020Info Water Cooler we look at promoting change, encouraging staff, better check-in conversations, T-shape skill sets and knowing when it’s time to pull the plug. Enjoy!
Two Techniques for Promoting Change
Focus Your Check-In Conversations
The One-Minute Manager’s Top Takeaway
Scratch the Degree Requirement
When To Pull the Plug
Consider Hiring “T-Shaped” Leaders
Reading: A New Way to Think
Reading: Range (Why Generalists Triumph in a Specialized World)
Continue Reading
Tagged change, check-in conversations, dialogue, encouragement, hiring, marketing, one-on-ones, pull the plug, sales, T-Shaped skill sets, training
Comments Off on Vol-22_No-07_May_09-2022
Vol-21_No-15_Nov_1-2021
ISSUE #350! In this 8020Info Water Cooler we focus on a strategy development theme to celebrate a special milestone — Issue #350! Below you’ll find some of our most referenced content from over the past 20+ years. Enjoy!
Strategy Is About Making Choices
Mission and Vision Frame Your Strategies
Strategy’s Companion … Change
Implementation Brings Your Strategy to Life
Five Zingers on Stakeholder Engagement
The List: Planning Under Uncertainty
Bringing Values and Identity Into Strategy Development
Reading: The Guru Guide | Strategy Bites Back
Continue Reading
Tagged change, Choices, engagement, Execution, identity, Mission, planning, Stakeholders, strategy, uncertainty, values, vision
Comments Off on Vol-21_No-15_Nov_1-2021
Vol-21_No-13_Sept_20-2021
In this 8020Info Water Cooler we look at factors causing failure in forming and implementing strategy, along with tips on productively handling pressure, modes of delivering value, and recruiting for decision-making skills. Enjoy!
Five Fundamental Factors for Strategy Execution
The Three Flavours of Value
Flip the Script
Hiring for Decision-making Ability
Handling Pressure
Strategies Are Built on Choices
Reading: Four Thousand Weeks | Amazon Unbound
Continue Reading
Tagged Amazon, Bezos, change, decision-making, delivering value, handling pressure, media, performance, presentations, productivity, recruitment, strategic choices, strategy execution, strategy implemention, time management
Comments Off on Vol-21_No-13_Sept_20-2021
Vol-21_No-3_Feb_22-2021
In this 8020Info Water Cooler we share insights for assessing and dealing with burnout, conflict, remote teams, the discomfort of bold plans for change, and anticipating customer needs. Enjoy!
Burnout and the Pandemic
How to Build Culture on a Remote Team
Great Businesses Anticipate
How to Handle Arguments
Questions to Self-Assess Burnout
Aim for confidence in your plans, not comfort
Reading: Conflicted and Never Split the Difference
Continue Reading
Tagged Burnout, change, negotiations, pandemic, planning, Remote teams
Comments Off on Vol-21_No-3_Feb_22-2021
Vol-20_No-14_Oct_12-2020
In this 8020Info Water Cooler we cover myths and barriers to change, a creative “chaotic marketing” technique, the power of belonging, attention and focus, and eight archetypes of tension-suffused dilemmas. Enjoy!
Four Myths about Change Initiatives
Molokai Advertising (“chaotic marketing” technique)
The Power of Belonging
A Secret to Leading Work-From-Home Teams
The List: Eight Archetypes of Dilemmas
Focus as Strategy
Reading: Time Smart
Reading: The Catalyst — How To Change Anyone’s Mind
Continue Reading
Vol-20_No-13_Sept_21-2020
In this 8020Info Water Cooler we focus on recovery from the hit on fundraising, selling in a difficult economy, leadership on equity issues, tips on dealing with big new problems, and how we tend to react to expectations (plus a bonus on what we’re reading). Enjoy!
Non-Profit Fundraising Guide for 2020
Sales in a Difficult Economy
Don’t Be Afraid to Be Bold on Equity
Three Conversations to Have with your Team
The Four Tendencies
Don’t Get Stuck on Change
What We’re Reading: Into the Uncharted
Continue Reading
Tagged change, Equity, Fundraising, Inc., sales, team, The Catalyst, The Four Tendencies, What We're Reading
Comments Off on Vol-20_No-13_Sept_21-2020
