8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-23_No-12_Aug-21-2023
In this 8020Info Water Cooler we consider unique aspects of thinking strategically, what the worst bosses do, marketing with email signatures, advance interview questions, ethical boundaries, and a communications checklist for pre-testing your message. Enjoy!
What’s Different About Thinking Strategically?
Dealing with Ethics in the Workplace
Three Things the Worst Bosses Do
Email Signature Essentials
The List: Use Interview Questions in Advance
A Communications Checklist for Your Message
Reading — The Experience Mindset
Reading — Originals: How Non-Conformists Move the World
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Tagged checklists, communications, customer experience, email signatures, ethical boundaries, interview questions, non-conformists, original ideas, reasoning, strategic thinking, strategy, worst bosses
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Vol-23_No-07_May-08-2023
In this 8020Info Water Cooler we look at ways to develop leaders, team communications, asking questions during change projects, funding frameworks, safety for workplace productivity and pitfalls for strategy implementation. Enjoy!
Leadership Development that Works
How Great Teams Communicate
Initiate Change through Questions
A Practical Step to Improve Workplace Safety
The List: 10 Funding Models
Barriers to Strategy Implementation
Reading: The Anxious Achiever
Reading: Mastery
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Tagged Anxious Achiever, change, communications, Development, funding models, leadership, Mastery, productivity, strategy implementation, teams, workplace safety
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Vol-23_No-04_Mar-06-2023
In this 8020Info Water Cooler we look at discovering fresh ideas for strategy-making, interviewing for values, getting to the point, trimming presentations, using storytelling to develop shared meaning in your organization, and 10 things to remember about people. Enjoy!
Discover Fresh Ideas for Your Strategy
Crafting an Interview Question on Values
Do Your Presentations Make Eyes Glaze Over?
The Importance of Sharing the Narrative
The List: 10 Things to Remember About People
Getting Straight to the Point
Reading: Intentional Leadership
Reading: Magic Words
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Tagged Berger, change, communications, discovering ideas, interview questions, language, leadership, managing people, presentations, storytelling, strategy, testimonials, values
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Vol-22_No-06_Apr_18-2022
In this 8020Info Water Cooler we look leadership fears, managing polarized workforces, making human connection, finding meaning in data, and opening the gate blocking customers from your online content. Enjoy!
Five Fears of Leadership
Managing a Polarized Workforce
Five Questions to Build Human Connection
Opening your Information Gate
The Model: Matching Meaning to the Math
Setting Your Team Up for Success
Reading: Corruptible | The Imagination Machine
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Tagged 4x4 matrix, communications, Corruptible, human connection, leadership fears, managing, meaning in data, open content, polarized workforces, Strategic Coach, The Imagination Machine
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Vol-22_No-02_Jan_24-2022
In this 8020Info Water Cooler we touch on The Project Economy, behavioural change, writing for presentations, celebrating invisible talent, recent tips for better serving users online, and adjusting to declining levels of trust in leaders. Enjoy!
Welcome to the Project Economy
Leading Behavioural Change
The Winning Communication Skill
Celebrate Your Invisible Talent
The List: Content Marketing Trends for 2022
It’s Always Been About Trust
Reading: Making Numbers Count | Chatter: The Voice in Our Head
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Tagged behaviour, communications, content marketing, invisible talent, leadership, project economy, trust
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Vol-21_No-6_Apr_26-2021
In this 8020Info Water Cooler we consider the value of recognizing service to the public, advertising that charges like a rhinoceros, tips for starting up, avoiding a tug-of-war during change, and improving through less, not more. Enjoy!
The Power of Recognizing Service to Others
Tips for Rhinoceros Marketers
Get a Grip on your Tongue
Avoid “Tug-of-War” Change Management
Key Principles for Starting Up
Try Subtracting, Not Adding
Reading: Evolution of Everything | World Without Email
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Tagged change management, communications, design, email, employee recognition, evolution, leadership, marketing, start-up
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Vol-21_No-1_Jan_11-2021
In this 8020Info Water Cooler we share insights on decision-making, myths about strategy, HR trends, questions for reflection on 2021 goals, building resilience and audience-calibrated communications. Enjoy!
Barack Obama on Decision Making
Five Myths about Strategy
Building Focus and Resilience in 2021
Top HR Trends for 2021
David Allen’s Questions for the New Year
Audience-Centred More Than Ever
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Tagged audience-centred, communications, decision-making, goals, GTD, hr, resilience, strategy, trends
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Vol-20_No-7_May_18-2020
In this 8020Info Water Cooler we focus on the elastic tension between your leadership vision and current reality, plus tips on reducing Zoom fatigue, communicating in high-stress situations, and whether it’s time to reconsider your brand positioning. Enjoy!
Rubber Band Leadership
Five Ways To Combat Zoom Fatigue
Selling In A Pandemic
Two Mantras For Our Times
Do You Need A New Brand Category?
Communicating in High-Stress Situations
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Tagged brand category, Chris Voss, communications, high-stress situations, leadership vision, maxims, pandemic, rubber band, sales, tension, Zoom fatigue
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vol-18_no-16_nov_12-2018
This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.
Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.
Thank you for your continuing interest in our newsletter. Enjoy!
Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback
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Tagged change, communications, culture, decisions, leadership, marketing, productivity
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vol-17_no-16_Nov_13-2017
In this issue of the Water Cooler we focus on developing strategic thinking skills, what pictures can do for team building, conversations that boost employee engagement, some alternatives when budget processes aren’t working, and avoiding change backlash. Enjoy.
Four Conversations To Boost Employee Engagement
A Photograph Can Spark 1,000 Words
Smart Questions For Improving Your Organization
Communicate in Advance to Avoid Change Backlash
Beyond Budgeting
Train Your Strategic Thinking Skills
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