8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-21_No-13_Sept_20-2021
In this 8020Info Water Cooler we look at factors causing failure in forming and implementing strategy, along with tips on productively handling pressure, modes of delivering value, and recruiting for decision-making skills. Enjoy!
Five Fundamental Factors for Strategy Execution
The Three Flavours of Value
Flip the Script
Hiring for Decision-making Ability
Handling Pressure
Strategies Are Built on Choices
Reading: Four Thousand Weeks | Amazon Unbound
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Tagged Amazon, Bezos, change, decision-making, delivering value, handling pressure, media, performance, presentations, productivity, recruitment, strategic choices, strategy execution, strategy implemention, time management
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Vol-21_No-8_June_07-2021
In this 8020Info Water Cooler we look at hybrid approaches to remote and on-site work, changing change management, a model for looking at pain points in customer experiences, focusing on SEO, and the dangers of “drift” in decision-making. Enjoy!
Four Buckets for Hybrid Return to Work
Why Change Management Has to Change
The Best Know the Best
Search Engines Can Power Your Brand
Three Levels of Customer Experience
Are You Drifting?
Reading: Information Graphics | The Heart of Business
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Tagged change management, customer experience, decision-making, drift, hybrid model, recruitment, return-to-work, SEO
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Vol-21_No-7_May_17-2021
In this 8020Info Water Cooler we explore categories for performance evaluation, metrics for remote work, tips on improving diversity practices, structuring FAQ pages and countering the pandemic mood of languishing. Enjoy!
Measuring Remote Work Performance
The Blah you’re Feeling is Languishing
Tips to Better Structure Your FAQ Page
Two Simple Changes to Improve Diversity
Categories for Employee Evaluation
Poker Tips for Playing Your Pandemic Hand
Reading: The Great Mental Models | Better, Simpler Strategy
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Tagged decision-making, diversity, evaluation, FAQ, flow, languishing, mental models, pandemic, performance, web design
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Vol-21_No-1_Jan_11-2021
In this 8020Info Water Cooler we share insights on decision-making, myths about strategy, HR trends, questions for reflection on 2021 goals, building resilience and audience-calibrated communications. Enjoy!
Barack Obama on Decision Making
Five Myths about Strategy
Building Focus and Resilience in 2021
Top HR Trends for 2021
David Allen’s Questions for the New Year
Audience-Centred More Than Ever
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Tagged audience-centred, communications, decision-making, goals, GTD, hr, resilience, strategy, trends
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Vol-20_No-15_Nov_02-2020
In this 8020Info Water Cooler we focus on reconciling tough decisions with ethics, the value of heart in your leadership, things to know when delivering bad news, amplifying your level of influence, and pressures on governance during the pandemic. Enjoy!
A Framework for Tough Decisions
Heart and Humanity: The Pandemic Superpower
Website Redesign: Getting it Right
Four Things to Avoid When Delivering Bad News
The List: Amplifying Your Level of Influence
Pandemic Pressure Points for Governance
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Tagged Bad News, Books, decision-making, Difficult Conversations, ethics, governance, Heart, influence, leadership, pandemic, Personal Brand, Website Redesign
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Vol-20_No-12_Aug_31-2020
In this 8020Info Water Cooler we focus on exploring more “why” questions, making it easy to follow your presentations, supporting your sales team, 11 paradoxes that managers must balance, and how COVID can change senior leadership dynamics. Enjoy!
The Eight “Whys”
Four Tips For Easy-To-Follow Presentations
Aiding The Sales Team
Two Questions To Improve Decision-Making
11 Paradoxes Of Management
How COVID Can Cause Cracks In Board Dynamics
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Tagged board dynamics, COVID, decision-making, Eight Whys, leadership, Management Paradoxes, presentations, sales, strategy
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Vol-20_No-4_Mar_16-2020
In this 8020Info Water Cooler we look at how expertise may derail your decision-making, using praise, managing marketing gambles, the rule of three, plus tips for podcasting and crisis communications. Enjoy!
Are You Blinded By Your Expertise?
The Gambler And The Marketer
Applying The Rule Of Three
Praise Better Than Correcting Failures
The Business Podcast Primer
Crisis Communications
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Tagged crisis communications, decision-making, expertise, management, marketing, podcasts, priority-setting
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Vol-19_No-16_Nov_18-2019
In this 8020Info Water Cooler we focus on rules for making better decisions, delivering bad news, interviewing more effectively, reframing your approach to marketing, and ten ways to spot exceptional employees. Enjoy!
Three Rules for Better Decision-making
Avoid These Mistakes When Conveying Bad News
Improve Your Interviewing With These Questions
Assume Your Employees Are Afraid Of You
The List: Skills of Exceptional Employees
Seth Godin on Marketing
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Vol-19_No-08_June_3-2019
In this 8020Info Water Cooler we explore questions to guide onboarding for new employees, probe reasons for procrastination, look at how stresses drive consumers to buy, and share warnings about collective decision-making. Enjoy!
Five Questions for Onboarding
Why People Buy
Stop Collective Decision-Making
Salespeople Don’t Need To Be Liked
The List: Making Leadership Training Stick
Procrastination Diagnostics
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vol-18_no-15_oct_22-2018
In this edition of The 8020Info Water Cooler we discuss how doubt affects decision making, the benefits of being a “caring coach” for customers, the downside of to-do lists, and ways to keep learning at work. Plus, we invite your input for our special 300th anniversary issue of The 8020Info Water Cooler. Enjoy!
Doubt And Decision-Making
Become The Caring Coach
Why To-Do Lists Cause Distress
Try The Five-Hour Rule
Overcoming Barriers To Learning
Input For Our Next Issue
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