8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-22_No-14_Oct-1-2022
In this 8020Info Water Cooler we go from funnels to flywheels to neuroscience, from optics to decision rights through to six leadership dimensions and how to use meetings to develop your team. Enjoy!
From Funnels to Flywheels
Neuroscience Lessons to Incorporate into Life
Include Leadership Development in Meetings
It’s the Decision, Not the Optics that Counts
Six Dimensions of Leadership
Decision Rights: DARE may be better than RACI
Reading: Getting Along | Information Anxiety
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Tagged DARE, decision-making, flywheels, getting along, information anxiety, leadership, leadership development, McKinsey, neuroscience, optics, RACI, Sales funnels
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Vol-22_No-09_June 20-2022
In this 8020Info Water Cooler we look at inclusive strategic planning, employees you can’t fire, three intelligences, decision trees, smallest viable audiences, and 20 questions for leaders. Enjoy!
The Power of Inclusive Strategic Planning
Firing the “Indispensable” One
The Smallest Viable Audience
Speak to Three Intelligences
20 Questions for Leaders
Whose To-Do List Is It Anyway?
Reading: Navigate the Swirl
Reading: Simple Rules – How to Thrive In A Complex World
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Tagged audiences, decision-making, Difficult Conversations, inclusive, intelligences, leadership questions, Navigate the Swirl, presentations, simple rules, strategic planning
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Vol-22_No-03_Feb_14-2022
In this 8020Info Water Cooler we look at updates to a marketing classic, balancing the paradoxes of leadership, HR trends for 2022, a list of decision-making steps, what we’re reading and determining when to concede. Enjoy!
Kotler on Marketing, Today
The Workplace, Today and Tomorrow
Paradoxes of Leadership
An Economic Historian on Five Laws of Stupidity
Some Decision-Making Steps
On Whether to Concede
Reading: Compassionate Leadership | Forty Ways to Look at Winston Churchill
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Tagged Compassionate Leadership, concede, decision-making, economic history, HR trends, Kotler, leadership, marketing, negotiations, Winston Churchill
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Vol-21_No-13_Sept_20-2021
In this 8020Info Water Cooler we look at factors causing failure in forming and implementing strategy, along with tips on productively handling pressure, modes of delivering value, and recruiting for decision-making skills. Enjoy!
Five Fundamental Factors for Strategy Execution
The Three Flavours of Value
Flip the Script
Hiring for Decision-making Ability
Handling Pressure
Strategies Are Built on Choices
Reading: Four Thousand Weeks | Amazon Unbound
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Tagged Amazon, Bezos, change, decision-making, delivering value, handling pressure, media, performance, presentations, productivity, recruitment, strategic choices, strategy execution, strategy implemention, time management
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Vol-21_No-8_June_07-2021
In this 8020Info Water Cooler we look at hybrid approaches to remote and on-site work, changing change management, a model for looking at pain points in customer experiences, focusing on SEO, and the dangers of “drift” in decision-making. Enjoy!
Four Buckets for Hybrid Return to Work
Why Change Management Has to Change
The Best Know the Best
Search Engines Can Power Your Brand
Three Levels of Customer Experience
Are You Drifting?
Reading: Information Graphics | The Heart of Business
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Tagged change management, customer experience, decision-making, drift, hybrid model, recruitment, return-to-work, SEO
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Vol-21_No-7_May_17-2021
In this 8020Info Water Cooler we explore categories for performance evaluation, metrics for remote work, tips on improving diversity practices, structuring FAQ pages and countering the pandemic mood of languishing. Enjoy!
Measuring Remote Work Performance
The Blah you’re Feeling is Languishing
Tips to Better Structure Your FAQ Page
Two Simple Changes to Improve Diversity
Categories for Employee Evaluation
Poker Tips for Playing Your Pandemic Hand
Reading: The Great Mental Models | Better, Simpler Strategy
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Tagged decision-making, diversity, evaluation, FAQ, flow, languishing, mental models, pandemic, performance, web design
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Vol-21_No-1_Jan_11-2021
In this 8020Info Water Cooler we share insights on decision-making, myths about strategy, HR trends, questions for reflection on 2021 goals, building resilience and audience-calibrated communications. Enjoy!
Barack Obama on Decision Making
Five Myths about Strategy
Building Focus and Resilience in 2021
Top HR Trends for 2021
David Allen’s Questions for the New Year
Audience-Centred More Than Ever
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Tagged audience-centred, communications, decision-making, goals, GTD, hr, resilience, strategy, trends
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Vol-20_No-15_Nov_02-2020
In this 8020Info Water Cooler we focus on reconciling tough decisions with ethics, the value of heart in your leadership, things to know when delivering bad news, amplifying your level of influence, and pressures on governance during the pandemic. Enjoy!
A Framework for Tough Decisions
Heart and Humanity: The Pandemic Superpower
Website Redesign: Getting it Right
Four Things to Avoid When Delivering Bad News
The List: Amplifying Your Level of Influence
Pandemic Pressure Points for Governance
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Tagged Bad News, Books, decision-making, Difficult Conversations, ethics, governance, Heart, influence, leadership, pandemic, Personal Brand, Website Redesign
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Vol-20_No-12_Aug_31-2020
In this 8020Info Water Cooler we focus on exploring more “why” questions, making it easy to follow your presentations, supporting your sales team, 11 paradoxes that managers must balance, and how COVID can change senior leadership dynamics. Enjoy!
The Eight “Whys”
Four Tips For Easy-To-Follow Presentations
Aiding The Sales Team
Two Questions To Improve Decision-Making
11 Paradoxes Of Management
How COVID Can Cause Cracks In Board Dynamics
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Tagged board dynamics, COVID, decision-making, Eight Whys, leadership, Management Paradoxes, presentations, sales, strategy
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Vol-20_No-4_Mar_16-2020
In this 8020Info Water Cooler we look at how expertise may derail your decision-making, using praise, managing marketing gambles, the rule of three, plus tips for podcasting and crisis communications. Enjoy!
Are You Blinded By Your Expertise?
The Gambler And The Marketer
Applying The Rule Of Three
Praise Better Than Correcting Failures
The Business Podcast Primer
Crisis Communications
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Tagged crisis communications, decision-making, expertise, management, marketing, podcasts, priority-setting
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