8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.
Blog Archives
Vol-21_No-2_Feb_01-2021
In this 8020Info Water Cooler we focus on anticipating behaviours in a post-pandemic world, matching leadership styles to organizational cultures, adding science to start-up methods, managing change in low-trust circumstances, and the Law of Triviality. Enjoy!
Clues to Your Post-Pandemic Future
Matching Leadership Styles to Organizations
Is there a Formula for Start-Up Success?
The Truth About Why People Buy
Coping with the Law of Triviality
When Trust Is Low, Take Simple Concrete Action
Essentialism and Data Detective
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Tagged behaviour, change management, Law of Triviality, leadership, post-pandemic, start-up, strategy, trust
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Vol-20_No-15_Nov_02-2020
In this 8020Info Water Cooler we focus on reconciling tough decisions with ethics, the value of heart in your leadership, things to know when delivering bad news, amplifying your level of influence, and pressures on governance during the pandemic. Enjoy!
A Framework for Tough Decisions
Heart and Humanity: The Pandemic Superpower
Website Redesign: Getting it Right
Four Things to Avoid When Delivering Bad News
The List: Amplifying Your Level of Influence
Pandemic Pressure Points for Governance
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Tagged Bad News, Books, decision-making, Difficult Conversations, ethics, governance, Heart, influence, leadership, pandemic, Personal Brand, Website Redesign
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Vol-20_No-12_Aug_31-2020
In this 8020Info Water Cooler we focus on exploring more “why” questions, making it easy to follow your presentations, supporting your sales team, 11 paradoxes that managers must balance, and how COVID can change senior leadership dynamics. Enjoy!
The Eight “Whys”
Four Tips For Easy-To-Follow Presentations
Aiding The Sales Team
Two Questions To Improve Decision-Making
11 Paradoxes Of Management
How COVID Can Cause Cracks In Board Dynamics
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Tagged board dynamics, COVID, decision-making, Eight Whys, leadership, Management Paradoxes, presentations, sales, strategy
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Vol-20_No-11_Aug_10-2020
In this 8020Info Water Cooler we cover six barriers that hamper strategy development, trouble-causing leadership styles, premium pricing, remote work, the psychology of persuasion, and dealing with uncertainty . Enjoy!
Why Your Strategy Isn’t Working
Beware Of These Leadership Styles
Premium Pricing: The Right And Wrong Way
Remote vs. In-Office Work
The Psychology of Influence and Persuasion
Flying In The Face of Uncertainty
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Tagged influence, leadership, premium pricing, psychology of persuasion, remote work, strategy, uncertainty
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Vol-19_No-16_Nov_18-2019
In this 8020Info Water Cooler we focus on rules for making better decisions, delivering bad news, interviewing more effectively, reframing your approach to marketing, and ten ways to spot exceptional employees. Enjoy!
Three Rules for Better Decision-making
Avoid These Mistakes When Conveying Bad News
Improve Your Interviewing With These Questions
Assume Your Employees Are Afraid Of You
The List: Skills of Exceptional Employees
Seth Godin on Marketing
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Vol-19_No-08_June_3-2019
In this 8020Info Water Cooler we explore questions to guide onboarding for new employees, probe reasons for procrastination, look at how stresses drive consumers to buy, and share warnings about collective decision-making. Enjoy!
Five Questions for Onboarding
Why People Buy
Stop Collective Decision-Making
Salespeople Don’t Need To Be Liked
The List: Making Leadership Training Stick
Procrastination Diagnostics
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vol-18_no-16_nov_12-2018
This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.
Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.
Thank you for your continuing interest in our newsletter. Enjoy!
Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback
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Tagged change, communications, culture, decisions, leadership, marketing, productivity
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vol-18_no-14_Oct_01-2018
In this edition of The 8020Info Water Cooler we discuss options for growth, how to win back trust, negotiation tips, stalled projects, focus for meetings and quick-to-read sources for leadership ideas. Enjoy!
The 10 Paths To Growth
Winning Back Trust With A Colleague
A Solution For Stalled Projects
Two Tips To Improve Your Negotiations
Daily Sources for Leadership Ideas
Find Focus For Your Meetings
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Tagged Growth, leadership, meetings, negotiations, reading, trust
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vol-18_no-6_Apr_16-2018
In this issue of the 8020Info Water Cooler we highlight the benefits of leading from behind, finding the true value you bring to clients, different workstyles of makers and managers, and some tips from a recent presentation on crisis communications. Enjoy!
A Leadership Paradox To Embrace
How To Make Your Boring Organization Cool
What Real Value Do You Offer To Clients?
Abandon Bullet Points On Slides
Making vs. Managing
Communicating in a Crisis
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