8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
8020Info specializes in strategic planning, public consultation/ research, & marketing communications.
See our 8020Info Water Cooler for the latest highlights of interest to managers and leaders.

Blog Archives

 

Vol-21_No-11_Aug_9-2021

In this 8020Info Water Cooler we look at the counterintuitive role of solitude in leadership, the top dozen satisfactions people seek in their workplaces, five essential points to consider if you’re rebranding, and tips on managing procrastinators. Enjoy!

Solitude and Leadership
Tips for Managing Procrastinators
Sharpening Your Website Message
Test Your Meetings
The List: 12 Elements of Great Managing
Five Steps to Consider When Rebranding
Books: Think Again | The Power of Pressure


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Vol-21_No-6_Apr_26-2021

In this 8020Info Water Cooler we consider the value of recognizing service to the public, advertising that charges like a rhinoceros, tips for starting up, avoiding a tug-of-war during change, and improving through less, not more. Enjoy!

The Power of Recognizing Service to Others
Tips for Rhinoceros Marketers
Get a Grip on your Tongue
Avoid “Tug-of-War” Change Management
Key Principles for Starting Up
Try Subtracting, Not Adding
Reading: Evolution of Everything | World Without Email

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Vol-21_No-5_Apr_05-2021

In this 8020Info Water Cooler we rethink work schedules, customer service molehills, leadership responsibilities, really listening, developing others, and coaching when behaviours are bad. Enjoy!

Rethinking Work Schedules
How to Become a Great Leader
Beware of Customer Service Molehills
Should you Leave Your Superstars Alone?
The List: Coaching Questions for Bad Behaviour
Leadership That Really Listens
Reading: Governance as Leadership | HBR Family Business Handbook

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Vol-21_No-2_Feb_01-2021

In this 8020Info Water Cooler we focus on anticipating behaviours in a post-pandemic world, matching leadership styles to organizational cultures, adding science to start-up methods, managing change in low-trust circumstances, and the Law of Triviality. Enjoy!

Clues to Your Post-Pandemic Future
Matching Leadership Styles to Organizations
Is there a Formula for Start-Up Success?
The Truth About Why People Buy
Coping with the Law of Triviality
When Trust Is Low, Take Simple Concrete Action
Essentialism and Data Detective

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Vol-20_No-15_Nov_02-2020

In this 8020Info Water Cooler we focus on reconciling tough decisions with ethics, the value of heart in your leadership, things to know when delivering bad news, amplifying your level of influence, and pressures on governance during the pandemic. Enjoy!

A Framework for Tough Decisions
Heart and Humanity: The Pandemic Superpower
Website Redesign: Getting it Right
Four Things to Avoid When Delivering Bad News
The List: Amplifying Your Level of Influence
Pandemic Pressure Points for Governance

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Vol-20_No-12_Aug_31-2020

In this 8020Info Water Cooler we focus on exploring more “why” questions, making it easy to follow your presentations, supporting your sales team, 11 paradoxes that managers must balance, and how COVID can change senior leadership dynamics. Enjoy!

The Eight “Whys”
Four Tips For Easy-To-Follow Presentations
Aiding The Sales Team
Two Questions To Improve Decision-Making
11 Paradoxes Of Management
How COVID Can Cause Cracks In Board Dynamics

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Vol-20_No-11_Aug_10-2020

In this 8020Info Water Cooler we cover six barriers that hamper strategy development, trouble-causing leadership styles, premium pricing, remote work, the psychology of persuasion, and dealing with uncertainty . Enjoy!


Why Your Strategy Isn’t Working
Beware Of These Leadership Styles
Premium Pricing: The Right And Wrong Way
Remote vs. In-Office Work
The Psychology of Influence and Persuasion
Flying In The Face of Uncertainty

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Vol-19_No-16_Nov_18-2019

In this 8020Info Water Cooler we focus on rules for making better decisions, delivering bad news, interviewing more effectively, reframing your approach to marketing, and ten ways to spot exceptional employees. Enjoy!

Three Rules for Better Decision-making
Avoid These Mistakes When Conveying Bad News
Improve Your Interviewing With These Questions
Assume Your Employees Are Afraid Of You
The List: Skills of Exceptional Employees
Seth Godin on Marketing

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Vol-19_No-08_June_3-2019

In this 8020Info Water Cooler we explore questions to guide onboarding for new employees, probe reasons for procrastination, look at how stresses drive consumers to buy, and share warnings about collective decision-making. Enjoy!

Five Questions for Onboarding
Why People Buy
Stop Collective Decision-Making
Salespeople Don’t Need To Be Liked
The List:  Making Leadership Training Stick
Procrastination Diagnostics

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vol-18_no-16_nov_12-2018

This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.

Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.

Thank you for your continuing interest in our newsletter. Enjoy!


Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback


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