In this 8020Info Water Cooler we look at the art of explanation, the roles of safety and clarity in innovation work, tips for coaching and reviewing performance, three distinct roles for system partners, and providing your board with a better agenda package.
Communication Secrets of The Explainer
Getting the Board Data Pack Right
A Formula for Workplace Innovation
Improving your Performance Reviews
The List: 10 Things Good Coaches Do
Specialized Roles for Collaborating Partners
Reading: Hidden Potential
Reading: Clear Thinking
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The 8020Info Water Cooler
Our newsletter is created to keep you abreast of some of the latest news and information of interest to small businesses, non-profits and public sector organizations. Water coolers are often the place where the best ideas are shared and we hope this newsletter — which we publish every three weeks — can serve a similar function in our own communities.
 
 
In this 8020Info Water Cooler we look at defining problems for better decision-making, Elon Musk’s management “algorithm”, leadership in the AI era, managing your own ego, simple rules for balancing autonomy and collaboration in a complex world and, for fun, some new words. Enjoy!
How to Define a Decision-Making Problem
Elon Musk’s Management Algorithm
Leading the AI Expedition
How to Counter Your Egotistical Behaviour
The List: Simple Rules to Manage Complexity
New Words in the Language
Reading: Good Charts
Reading: Necessary Endings
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In this 8020Info Water Cooler we look at clarity of organizational purpose, types of motivation, how to communicate bad news, power words for marketing success, characteristics of effective executives and necessary endings. Enjoy!
Five Tests for a Purpose Statement
An Overlooked Form of Motivation
Communicate Bad News with 4Rs
Two Words for Marketing Success
Zingers: • Moving-Average Culture
The List: What Makes an Executive Effective
Deal with Necessary Endings
Reading: Right Kind of Wrong
Reading: How We Got to Now (Six Innovations that Made the Modern World)
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In this 8020Info Water Cooler we look at helping others to achieve their potential, some enduring and recycled management tools, tips on delivering negative feedback, goofing off, principles of continual improvement (Kaizen), and crisis communications. Enjoy!
When an Employee Doesn’t Meet Potential
Management Tools: Recycled and Enduring
How Best to Deliver Negative Feedback
Make Room for Skylarking
The List: 10 Principles of Kaizen
Seven Assessments for Communications in a Conflict
Reading: The Manager’s Handbook
Reading: How to Change
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In this 8020Info Water Cooler we consider unique aspects of thinking strategically, what the worst bosses do, marketing with email signatures, advance interview questions, ethical boundaries, and a communications checklist for pre-testing your message. Enjoy!
What’s Different About Thinking Strategically?
Dealing with Ethics in the Workplace
Three Things the Worst Bosses Do
Email Signature Essentials
The List: Use Interview Questions in Advance
A Communications Checklist for Your Message
Reading — The Experience Mindset
Reading — Originals: How Non-Conformists Move the World
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